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Rachel Ferkins

Rachel Ferkins is helping people with long term conditions grapple with the health care system.
Rachel Ferkins canva

Three Rivers Medical has about 300 patients on their books living with a long term condition that could benefit from the service offered by Dr Tom James and long term conditions nurse navigator Rachel Ferkins.

The patients they want to help fall into the top five percent of unwell people. The aim is to help those patients coordinate their care, and ultimately prevent them from needing to go to hospital.