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AFTER HOURS - Three Rivers Medical

Opening Hours:

Monday to Friday - 8am to 5pm
Weekends and Public Holidays - 9am to 1pm
To access after hours, call our main line 06 867 7411

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After Hours
- Weekdays

  • 5pm phones divert to Whakarongorau nurse triage service till the clinic’s next day opening hours (in other words our patients have access to medical advice 24/7)
  • If your health needs require emergency care, you will be advised by the after-hours triage nurse to call 111 or go to the hospital
  • If your health needs require a clinician that night and it’s not assessed as an emergency, you can access Practice Plus for virtual care – under 14’s are not charged for this service as we offer a voucher system.
  • If the triage nurse is able to provide supportive health advice, you may be advised to call the clinic for the next day.

After Hours
- Weekends and Public Holidays

  • Clinic Hours 9am-1pm
  • 1pm phones divert to Whakarongorau nurse triage service till the clinic’s next day opening hours (in other words our patients have access to medical advice 24/7)
  • If your health needs require emergency care, you will be advised by the triage nurse to call 111 or go to the hospital
  • If your health needs require a clinician that night and it’s not assessed as an emergency, you can access Practice Plus for virtual care – under 14’s are not charged for this service as we offer a voucher system.
  • If the triage nurse is able to provide supportive health advice, you may be advised to call the clinic the next day.

Medeor Pay by Link is a simple, secure and convenient way to pay your doctor for any invoice right from your device.

You don’t need to create an account or download any apps. Your doctor will simply send you a secure payment link by email or text.

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Super Hero Awards

19th February 2024

A small group of our Three Rivers Medical staff had an enjoyable night out at the Mayoral award night at the war memorial on Thursday 19th February 2024

Dr Hiria Neilson and registered nurse prescriber Ayla Evans-Warmenhoven feature on Turanga FM

31st January 2024

Dr Hiria Neilson and registered nurse prescriber Ayla Evans-Warmenhoven did a great job on Turanga FM yesterday speaking with Matai and Rahia about HPV swabbing and the changes to cervical screening.

From office junior to national award-winner

5th October 2023

Learning on the job from a passionate team helped Three Rivers Medical operations manager Lisa Hamblin to a national award.

Telehealth Hub

7th July 2023

Three Rivers Medical has introduced the Telehealth Hub as a means of reducing the wait times for patients wanting a GP appointment.

Dr Moira Cunningham Retires

11th April 2023

This Easter Dr Moira Cunningham retired from Three Rivers Medical after a long and rewarding career as a GP.

From scrums to stethoscope

28th January 2023

Gisborne man Dr Coll Campbell was a mature student when he went back to study medicine. After pursuing a rugby career for most of his youth, a final injury in his mid-twenties meant a change in direction and a return to full-time study. Now working at Three Rivers Medical as a GP, he talks to Kim Parkinson . . .

Welcome Dr Laura Ewington

25th November 2022

In September Three Rivers Medical welcomed locum Dr. Laura Ewington from the United Kingdom. Laura started her specialist GP training in 2020 at the University Hospitals Dorset. NHS Foundation Trust and said the idea of spending a summer in New Zealand appealed to her.

Access and Choice

19th October 2022

Helping people achieve health goals.
Tairāwhiti has its first Health Improvement Practitioner (HIP), —a qualified health professional who will support GPs by offering free consults to help whānau improve their health and wellbeing.

Three Rivers Medical turns 10

12th September 2022

Three Rivers Medical celebrates its 10-year anniversary this month carrying forward a rich legacy from Kaiti Medical Centre days and continuing to raise the bar high for the delivery of primary health services in Tairawhiti.

Three Rivers Medical now offers Practice Plus.

30th March 2022

Practice Plus is a telehealth and virtual out of hours service that we are offering our patients in addition to our clinics.

Associate Health Minister, the Honourable Peeni Henare visits Three Rivers Medical

15th October 2021

Associate Health Minister, the Honourable Peeni Henare visited Gisborne and Three Rivers Medical on Thursday the 14th October 2021 to discuss the rollout of the COVID-19 vaccination in Te Tairawhiti.

United against influenza

18th June 2020

Eligible Three Rivers Medical patients are being vaccinated against influenza by Turanga Health nurses as the region’s two biggest primary health providers unite against the deadly disease.

2020 Vision for a New Year

11th January 2020

Nurse Ayla Evans enjoys being part of a team at Three Rivers Medical Centre, making a positive difference in the health and lives of patients in Gisborne.

Cook Off controversy, but everyone eats well!

11th November 2019

In yet another year of controversy, Three Rivers Medical introduced a wild card in its annual cook-off with Turanga Health, in which the two health providers celebrate healthy eating . . . and healthy competition.

"Go-to' nurse helps make life better

1st October 2019

IN recent years Rachel Ferkins has spent her weekends supporting her two teen sons as they competed at high-level kayaking regatta, while devoting her weeks to supporting clients with multiple or chronic illnesses. And, she says, the two are not mutually exclusive.

Information about the confirmed measles case in Gisborne

5th September 2019

The recent confirmed case of measles in Gisborne has resulted in a significant increase at 3Rivers in the number of related phone calls and patients requiring vaccination and face-to-face time. This has put additional pressure on an already stretched system.

testimonial

“I am proud that our practice has evolved – it’s one of our superpowers really - our ability to be flexible and change with the times.”

“Since Covid has come through it has been all about change and responding and adapting quickly to that. I think that’s what we have done well.”

“We’ve introduced a lot more Maoritanga into our practice. Our twice weekly huddle with our waiata and karakia means we start the day in the right way.”

- Dr Hiria Nielsen Doctor/partner
testimonial

“We wanted to build a primary health care facility for the 21st century a multi-disciplinary facility and we wanted to make a bit of statement.”

- Dr Fergus Aitcheson Doctor/partner
testimonial

“There’s open dialogue between management and staff. We run a huddle twice a week where staff can voice any concerns and we take their worries and concerns seriously.
“We try to make it a friendly and supportive atmosphere.”

- Dr Simon Spenceley Doctor/partner
testimonial

“The team has changed but the spirit is still very patient orientated and community orientated.
We’re proud to serve our community and we love the work we do.”

- Dr Tom James Doctor/partner
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There has always been a tikanga here that has carried through from the very beginning.
Because we are such a big practice we are aware that it can seem impersonal so we have always gone out of our way to make patients feel welcome when they walk in here.

- Ingrid Collins - former CEO